Admission information

Akeso helpline 0861 435 787

Emergency referrals and admissions

Akeso mental health facilities accept patients both on professional and personal referrals, which means that in addition to accepting referrals from general practitioners, psychologists and psychiatrists, we also accept patients referred by their loved ones and even if they themselves request to be admitted.

Emergency admissions and referrals are accepted 24 hours a day.

Every potential patient is assessed individually before being referred into an inpatient or outpatient programme, depending on the severity of their illness and symptoms. In the case of an emergency, the mental health facility will provide a full psychiatric assessment and immediate therapeutic care. In the absence of a specific referral, the treating psychiatrist will be the doctor who is on call for the day.

Should you wish to enquire about an admission, please contact your nearest Akeso mental health facility.

What to expect on admission

At Akeso mental health facilities we believe wholeheartedly that no one should walk the road to mental health alone, and we take our role as your partner and professional healthcare provider incredibly seriously.

But the reality is that no amount of professional help or personal care will enable you to walk this path if you aren’t actively committed to it. Treatment involves a willingness on your part to talk honestly and openly, to engage loved ones about tough and often complex issues, to challenge yourself and your beliefs, and to open your mind and your heart to change. You need courage, determination and motivation. And only you can provide that.

Once you have taken the decision to commit to treatment, the healthcare professionals at Akeso will go out of their way to provide you with the best possible care along the way.

Admission is the first step, and involves an individual assessment during which you will be assigned both a psychiatrist and psychologist, who will work together throughout your stay at the our facility to ensure that he or she embarks upon the treatment plan that is best suited to your individual condition(s) and symptoms.

The initial assessment is conducted not only by the assigned psychiatrist and psychologist, but also by our specialist nursing staff to enable the formulation of a best-fit nursing care plan, medical doctors to assess current clinical needs, and a member of Akeso’s COPE programme to determine which therapy programme is most suitable for you for the duration of your stay at our mental health facility. The staff may also request blood samples for routine tests and screening.

For more information on admission and visiting hours, please contact the administration department at the relevant Akeso mental health facility . Otherwise, you are welcome to call our helpline on 0861 435 787.

Self-assessment tools

The self-assessment tools are simple yes/no questions that can help you understand if you, or a loved one, may need assistance with what you're experiencing. There are five self-assessment tools to choose from.

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