Akeso Pietermaritzburg


The response to COVID-19 is continuously evolving as we learn new things about the virus. Akeso has ensured strict compliance to appropriate infection control measures in order to safeguard both staff as well as the patients who come into our facilities. 
All persons who come into an Akeso facility:

  • Must wear a protective face mask. This must be able to securely cover the mouth and nose without needing continuous adjusting.
  • Will need to complete a COVID-19 Screening Questionnaire on accessing the facility.
  • Will be provided with ample hand sanitisation stations and access to bathrooms to wash their hands.

Outpatient consultations

  • Akeso has ensured minimal interaction between in-hospital patients and outpatient clients. This is done to reduce the risk of any possible cross-infections.
  • Our facilities have sufficient cleaning and sanitation processes in place to combat the spread of infection.

In-hospital admissions

  • All in-hospital patients are required to wear face masks for improved infection prevention, including when in groups and when moving around the facility.
  • Treatment options for symptomatic patients will be determined by the treating team.

Situated in Pietermaritzburg, in Kwazulu-Natal, Akeso Pietermaritzburg offers specialist inpatient and outpatient treatment for a range of psychiatric illnesses including anxiety and depression, eating disorders, ageing disorders, and post-traumatic stress disorder. We provide individual, integrated and family-oriented treatment through our general psychiatry units.

Our hospital was established in 2011, and we aim to provide a safe and comfortable environment where patients can recover and regain their sense of security and self, under the expert care of specialists in both physical and mental health.

At Akeso Pietermaritzburg, we treat both our patients and their loved ones with dignity and respect, delivering clinical excellence in our world-class facility, with the ultimate aim of helping patients and their loved ones not only to recover, but also to understand their illness, and thereby change the direction of their lives.

Our hospital is staffed by a multi-disciplinary team of medical and healthcare professionals, including psychiatrists, medical doctors, psychologists, occupational therapists, and registered nurses, all of whom are dedicated to providing exceptional care to each patient, to ensure the best possible outcome for them and their loved ones.

Address & contact details

216 Woodhouse Road





View street map

087 098 0454

Customer care

Suggestions / Complaints or Compliments?
Get in touch with us via one of the methods below:

Contact us

Use our contact form

Central customer care team

Tel: 0860 NETCARE (0860 638 2273)
Email: customer.service@netcare.co.za
Please note that the centre operates from
Monday to Friday 08:00 to 16:00

Hospital management

Hospital manager

Nerasha Singh

Nursing manager

Lucelle Ramlucken

Akeso Admin / Finance Manager

Sesh Singh

COPE manager

Andrea Radnitz

General information

We take pride in the services we offer and are committed to being active partners in your treatment. However, we need you to be just as active in this partnership. Treatment involves a willingness to talk about the issues in your life with honesty; striving to develop new methods of coping, and it certainly takes courage, motivation and great determination.

Upon admission to the hospital, there are naturally a number of initial assessments that will be done. You may have an initial assessment, followed by a meeting with the nursing staff who will require some details from you in order to formulate a nursing care plan. A psychiatrist or medical doctor will interview you to assess your current clinical needs. Blood samples may also be required for routine tests and screenings. A consultant from our therapy services team will assess you and determine which therapy programme you should undertake during your treatment at the hospital.

The therapy programme that you will attend during your stay at the hospital forms a fundamental base of your overall treatment. You will be assessed as soon as practically suitable and appropriate after your admission. An initial programme will be discussed and agreed with you. It may change during the course of your treatment, depending on your progress and needs.

  • Comfortable and casual clothing (bring everyday wear that is appropriate for groups, relaxation and light exercise activities)
  • Nightclothes, slippers and dressing gown (for sleeping only). No pyjamas are allowed to be worn during the day.
  • Medication. Please bring all medication you are taking and hand it in to the nursing staff. You may NOT keep medication with you.
  • ID book or drivers licence
  • Medical aid card
  • Main medical aid member's ID book
  • Toiletries. Please bring personal toiletries but take note that any sharp objects for example nail clippers, razors, scissors, and electrical appliances such as hairdryers or straighteners, will be locked away at the nurses' station when not needed and must be returned immediately after use.
  • Bath and hand towels. We do not supply towels, only linen.
  • Cigarettes.In keeping with the new laws, we do not sell cigarettes on the premises, so please bring your own.
  • Money. We advise that you bring about R350 to purchase cooldrinks from the coffee shop should you wish to use this facility.
  • Pen and notebook
  • Valuables
  • For security reasons, we advise that you do not bring anything of value such as jewellery, electronic equipment such as cellphones or laptops, or large sums of money. Akeso Pietermaritzburg cannot be held liable for items which have been mislaid or stolen.
  • No alcohol or illicit drugs. Due to the nature of the facility and the programmes we run, please do not attempt to bring any of these items onto the property. Akeso Pietermaritzburg reserves the right to immediately discharge you if you do not adhere to this policy.

Weapons In accordance with the Act on firearms, we do not allow any firearms, ammunition and/or any other weapons, including but not limited to teargas, pepper spray, knives, etc. to be brought onto our property at any time. Also note that we do not accept responsibility for such items. Rather hand in firearms at your closest police station.

Visitors are allowed on Sundays, in specific time slots:


Patients will complete a visitor register and inform their visitors of the time of the visit and the visitor reference number, which much be provided on entry. 

Only visitor is allowed per patient.

All visitors must complete the COVID screening and must wear a face mask.

Visitors must park outside.

No children under 12 years are permitted to visit. 


TAG – The Akeso Graduates Group

The Akeso outpatient support programme is called TAG - The Akeso Graduates Group. It is not only open to patients discharged from Akeso, but also to their families and members of the community who wish to participate.

Read more

General psychiatry unit

Adult patients suffering from symptoms of major depression, anxiety disorder, bipolar mood disorder, mild psychosis, trauma and personality disorders are admitted to the general psychiatry unit. The unit is run by a multi-disciplinary professional team offering care that encompasses a bio-psycho-social approach.

Read more

Outpatient care

All Akeso psychiatric hospitals offer therapeutic services on an outpatient basis, including general patient support groups and after-care groups.

Read more

Media releases

Positive change can start at rock bottom

Mental health issues and addiction often go hand in hand

Heading for retirement?

A psychiatrist’s advice for maintaining wellbeing

How the pandemic has contributed to geriatric mental health issues
Help is at hand for seniors and their families