Careers

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Summary of Duties

The Occupational Therapist (OT) is a core clinical member of COPE’s therapeutic team. The OT should bring clinical and personal experience to assist in the continued development of the programs and provide support to management. The OT will play an important communicative role throughout the clinic and must take an active role in the coordination, management and development of the programs on COPE.

Detailed Responsibilities

1.General Presence and Administration

  • The OT will be a presence on the unit to assist management in the general running of the programs.
  • When the OT is not in groups, consulting individual patients or orientating patients to the program, the OT should busy him/herself with the business of the practice. This may involve study and preparation time, administrative responsibilities in line with HPCSA regulations, answering the phone and attending to patient enquiries, working on the website and communication within the general hospital.
  • Accurate and ethical billing according to budgetary and funders’ requirements.
  • Fulfilling administration duties for COPE as required for the smooth running of the units.

2. Groups

  • The OT will conduct groups within their scope of practice. They should include didactic, skill development and therapeutic groups.

3.Individual Patients

  • The OT will be assigned individual patients for which they are responsible for the management of the care of the relevant patients under the care of COPE and whilst admitted to Akeso Kenilworth Clinic, as well as provide insight and support through the process of brief psychotherapy.

4. Ward Rounds

  • The OT will attend the ward rounds to the units they clinically contribute to. In ward rounds they will assist in assessing and defining treatment programs and appropriate referrals. The necessary feedback is to be provided.

5. Orientation and Assessment of Patients

  • The OT is responsible for assisting in conducting the orientation assessments on all patients
    admitted to COPE at Akeso Kenilworth Clinic within 48 hours of the patients’ admissions. They may
    also be asked to assist with the discharge assessments. The OT may be requested to assess
    prospective patients and assist in their admissions or appropriate referrals.

6. Feedback and Supervision

  • The OT will provide feedback to management on matters regarding the team and may be called
    upon to supervise junior staff members as per the request of management.

7. Training

  • The OT may be called upon to assist in the training of clinic staff, nursing and COPE team members
    to ensure continued development of all staff and programs within COPE and Akeso Kenilworth Clinic.

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications

Must have a four-year degree in Occupational Therapy and be registered with the HPCSA and BHF.

Skills

  • Functional and occupational assessment skills
  • Ability to design therapy programmes based on functional impairment
  • Ability to implement therapy programme on group and individual basis
  • Record-keeping in line with legal requirements
  • Professional communication within the multi-disciplinary team
  • Ability to work with Microsoft Office essential

KPA’s

  • Provision of a high quality therapy programme to patients with measurable outcomes.
  • Efficient Record keeping.
  • Effective communication with the entire multi-disciplinary team.
  • To actively support and engage in Akeso Clinical Quality Project activities and initiatives
  • Taking supervision and engaging in regular training to ensure best practice.
  • Maintaining registration with the HPCSA and BHF and ensuring CPD requirements are met.
  • Conducting of Group Therapy
  • Management and care of individual patients

Applications:

Interested candidates should please contact Roxanne de Krielen – Roxanne.d@kenilworthinc.co.za

The closing date for applications is close of business 22/09/2018.

COPE is an equal opportunities employer.

Summary of Duties:

The Occupational Therapist (OT) is a core clinical member of COPE’s therapeutic team. The OT should bring clinical and personal experience to assist in the continued development of the programs and provide support to management. The OT will play an important communicative role throughout the clinic and must take an active role
in the coordination, management and development of the programs on COPE.

Detailed Responsibilities:

1.General Presence and Administration

  • The OT will be a presence on the unit to assist management in the general running of the programs.When the OT is not in groups, consulting individual patients or orientating patients to the program, the OT should busy him/herself with the business of the practice. This may involve study and preparation time, administrative responsibilities in line with HPCSA regulations, answering the phone and attending to patient enquiries, working on the website and communication within the general hospital.
  • Accurate and ethical billing according to budgetary and funders’ requirements.
  • Fulfilling administration duties for COPE as required for the smooth running of the units.

2.Groups

  • The OT will conduct groups within their scope of practice. They should include didactic, skill development and therapeutic groups.

3.Individual Patients

  • The OT will be assigned individual patients for which they are responsible for the management of the care of the relevant patients under the care of COPE and whilst admitted to Akeso Nelspruit Clinic, as well as provide insight and support through the process of brief psychotherapy

4.Ward Rounds

  • The OT will attend the ward rounds to the units they clinically contribute to. In ward rounds they will assist in assessing and defining treatment programs and appropriate referrals. The necessary feedback is to be provided.

5.Orientation and Assessment of Patients

  • The OT is responsible for assisting in conducting the orientation assessments on all patients admitted to COPE at Akeso Nelspruit Clinic within 48 hours of the patients’ admissions. They may also be asked to assist with the discharge assessments. The OT may be requested to assess prospective patients and assist in their admissions or appropriate referrals.

6.Feedback and Supervision

  • The OT will provide feedback to management on matters regarding the team and may be called uponto supervise junior staff members as per the request of management.

7.Training

  • The OT may be called upon to assist in the training of clinic staff, nursing and COPE team members to ensure continued development of all staff and programs within COPE and Akeso Nelspruit Clinic

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications:

Must have a four-year degree in Occupational Therapy and be registered with the HPCSA/SASSWIP and BHF

Skills:

  • Functional and occupational assessment skills
  • Ability to design therapy programmes based on functional impairment
  • Ability to implement therapy programme on group and individual basis
  • Record-keeping in line with legal requirements
  • Professional communication within the multi-disciplinary team
  • Ability to work with Microsoft Office essential
  • Fluent in Swati or an African language

KPA’s:

  • Provision of a high quality therapy programme to patients with measurable outcomes
  • Efficient Record keeping
  • Effective communication with the entire multi-disciplinary team
  • To actively support and engage in Akeso Clinical Quality Project activities and initiatives
  • Taking supervision and engaging in regular training to ensure best practice.

Applications

Please send CV’s to Sandy.l@akeso.co.za

The closing date for applications is close of business 22/09/2018.

Duties as indicated below, but not limited to:

  • Effective case management of admissions to various units, ensuring authorisations fall within the medical scheme requirements
  • Liaising with professionals and therapeutic units regarding patient treatments plans and discharges
  • Follow up daily with the medical aid requesting confirmation of approval of additional days to avoid the actual length of stay (LOS) to exceed authorised days confirmed
  • Monitor authorised LOS v/s actual LOS and follow through on accounts running close to the authorised days
  • Management of both private and medical aid accounts
  • Assisting with patient queries when necessary

Requirements:

  • Extensive knowledge of medical aid schemes
  • Knowledge of ICD10 coding, prescribed minimum benefits and psychiatric diagnoses
  • Basic understanding of DSMIV criteria
  • Knowledge of Akeso Clinic protocols and admission requirements
  • Fanatical attention to detail
  • Excellent interpersonal skills
  • Computer literate: MS packages / Clinic Manager

General

  • Perform various tasks as assigned by Management
  • Maintains a high level of confidentiality

KPA’s

  • Accurate Risk Management of patient accounts
  • Professional internal and external liaison
  • Assisting with queries
  • Management of accounts

Applications:

Applications to Rose Sedise, email rose.s@akeso.co.za

Applications close 30 September 2018

Should you not receive any communication within two weeks of applying; please consider application as unsuccessful

Summary

  • Enrolled Nurse Assistant plays a pivotal role in ensuring that each patient is treated with dignity and respect at all times .The Enrolled Nurse Assistant ensures that the patient is in a safe environment, and that their individual needs are addressed, thereby delivering high quality mental health and physical health care to patients within Akeso Clinic. Enrolled Nurse Assistant has knowledge, skills, attitude and role models a high standard practice at all times.
  • Position description is a broad indication of the work required from individual personnel holding a particular position. The personnel may be required to undertake certain duties which may not be indicated in this position description. No Job description is regarded as a precise specification of duties but should be regarded as a guide to main responsibilities.

Responsibilities and Duties:

  • 2.1 Active participation in Patient Care with regard to:
    • Personal hygiene
    • Nutritional needs
    • Physical Safety of patient
    • Elimination of medico legal hazards
    • Observation of behaviour, eating patterns, fluid intake, vital signs, sleep pattern etc.
    • Reporting and recording of observations
    • Carrying out instructions from a senior in a willing and responsible manner
    • Assisting patients to fill diet sheet where necessary
  • 2.2 Indirect Nursing Duties:
    • Collecting food and fluids from the kitchen
    • Reporting areas that have not been cleaned or where beds have not been made up
    • Ensuring that cleaning staff do not give patients access to harmful substances or materials
    • Answering the telephone in a professional manner ensuring that staff telephone numbers are not given out to the public or patients
    • Ensuring that valuables are accounted for and dealt with appropriately

3) Patient care:

  • 3.1. Personal hygiene:
    • Ensure that the frail, elderly, psychotic, physically ill, manic, immobilized patient and others who cannot help themselves are assisted to wash, bath or shower on a daily basis
    • Ensure that underclothes are changed on a daily basis and general clothing on a regular basis
    • Ensure the patient has clean clothes if they do not contact a family member and request them
      to bring clothes to the clinic
    • Ensure that finger nails and toe nails are clean and where necessary ask permission to cut
      long and ragged nails
    • Ensure that mouth care is good, if a patient is unable to help themselves then their mouths
      must be cleaned for them after each meal and before retiring for the night
    • Ensure that the patient has toiletries, if they do not contact a family member and request
      them to bring toiletries into the clinic
    • Educate the patient regarding the importance of good personal hygiene
  • 3.2 Nutritional needs and elimination:
    • Ensure that patients go to the dining room for their meals, if unable to do so their meal must
      be served in their room
    • Ensure that meals are served according to the programme that the patient is on
    • If the patient is reluctant to eat sit patiently with them and encourage them to take some food
    • If necessary gently feed the patient giving encouragement and positive feedback
    • Under no circumstances may food just be left with patient and removed untouched
    • Ensure that patient is taking adequate fluids, present them with fluids at regular intervals
    • Where appropriate educate patient regarding their nutritional needs and requirements
    • Ensure the patient is passing adequate amounts of urine noting the colour, smell, density and
      deposits
    • Ensure that the patient is not constipated, particularly those mentioned under personal
      hygiene encouraging fibre in the diet, adequate fluid and where appropriate exercise
    • Educate on a continuous basis the importance of nutrition and fluid intake
    • Maintain fluid balance as indicated.
    • Urine testing, how to collect a specimen, how to read a Multi-stix test or Multi drug screen
      how to discard the specimen
  • 3.3 Sleep and rest:
    • Ensure that the sleep pattern of a patient is reported accurately when on night duty, e.g.
      initial, middle or terminal insomnia
    • Conduct ward rounds as indicated in order to assess patient`s sleeping pattern.
    • Observe patients during the day and report excessive sleeping or lying in or on the bed
    • Encourage patients to have a short rest during the day particularly your manic patient or
      those who are physically unwell
    • Educate the patients regarding sleep hygiene
  • 3.4 Safety of patient:
    • Identify patient who require frequent psychiatric observations.
    • All patients identified to be at risk of harm to them to be observed at minimum hourly,
      documentation of such observations to be well written.
    • All medico legal hazards must be reported and eliminated as speedily as possible e.g. broken
      glass, boiling hot water coming out of taps, wet floors etc.
    • Ensure on admission that the patient is searched thoroughly removing any medication, illicit
      drugs, alcohol ,sharp objects or anything that could be used to harm the patient
    • When the patient leaves the clinic ensure that the correct procedure is followed
    • Learn to identify hazards
    • All communication, happenings and outcomes must be recorded in the cardex(progress
      notes).
    • Follow orders from senior staff regarding any safety measures to be implemented.
  • 3.5 Reporting and Record keeping:
    • Be on time for daily handover on every shift
    • Required to have communication skills ,verbal and non-verbal
    • Report and record any abnormal readings from vital signs.
    • Report any suspicious activity occurring in the Clinic.
    • Report any obvious changes to the patient`s mental state (e.g. patient shouting, talking to
      themselves, self-harm, confused, severe drowsiness etc.)
    • Record any special observation conducted on the patient, using the specific forms.
    • Ensure maintenance of stock, equipment and oxygen to facilitate a successful out
      come to a medical emergency
    • Assist the Unit manager in being prepared for a potential disaster or emergency
      situation
  • 3.6 Expectations of the Enrolled Nurse Auxiliary whilst in the employment of Akeso:
    • To interact with the patient in a polite and professional manner
    • To treat the patient with dignity and respect
    • To listen to the patient and be non-judgemental
    • To be an advocate for the patient
    • To establish and maintain a therapeutic relationship
    • To be an advocate for the clinic
    • To be a role model for peers and subordinates
    • To treat all clinic personnel with dignity and respect
    • To be non-judgemental towards your colleagues
    • To be helpful towards clinic personnel and the general public

    Qualifications/Skills

    • Current registration with the South African Nursing Council as a Registered Nurse with Psychiatric
      Nursing is essential
    • Excellent written and oral communication skills
    • Basic understanding of DSMIV criteria
    • Excellent organizational skills
    • Must have an understanding of confidentiality issues and the use of discretion
    • Understanding of the Nursing Act and SANC regulations

    KPA’s

    • Active participation in patient care
    • Indirect Nursing duties
    • Reporting and record keeping
    • Nutritional needs and elimination
    • Safety of patients
    • Interaction with patients

    Applications:

    Send CV to Magrieth@akeso.co.za

    Applications close 30 October 2018

Responsibilities and Duties:

  • The RN is responsible firstly to the unit manager and in her absence to the RN delegated to take over these duties, ultimately the RN is responsible to the Nursing Service Manager.
  • As an integral member of the nursing team he/she is expected to work in co-operation with all his/her nursing colleagues.
  • The RN shall work in co-operation with all members of the Multi-Disciplinary team, Administrative team and the Clinic management.

1.Administrative Responsibilities:

  • The RN is responsible for ensuring that the Policy and Procedure file is kept intact and well maintained.
  • The RN is expected to be familiar with the content of the policy and procedure file and to ensure that implementation of said Policies and procedures are adhered to by themselves and their subordinates.
  • Meetings:
  • To attend meetings as delegated by the unit manager, in her absence or as part of the nursing team eg. Ward rounds, Nurse Management meetings or Administration meetings
  • The RN is expected to actively participate in the meeting.
  • He/she is responsible for giving feedback to other members of the nursing team in regard to changes in a patient’s treatment, any new decisions that have been taken, or any management changes.
  • The RN is encouraged to make suggestions and offer contributions in regard to improving nursing care
  • He/she is also encouraged to become involved in problem solving

2. Organisation:

  • In the absence of the unit manager or as a delegated duty the RN will be able to plan systematically, He/she will be able to adapt as circumstances change and will be able to successfully carry a greater work load.
  • The RN shall delegate duties in accordance to the knowledge, skills and attitudes of colleagues and subordinates, thus maximizing the utilisation of manpower and improving productivity.

3.Control:

  • The RN is to exercise control over all available resources in a responsible manner
  • The ordering of medication for patients shall be done according to policy
  • Ward stock (medication) will be kept at a manageable level
  • Medical supplies will be kept at a manageable level
  • Ensure safe keeping of medicines
  • Prevent stock shortages through planned ordering
  • Ensure that equipment is used correctly
  • Ensure Maintenance of equipment
  • Ensure safe keeping of equipment
  • Ensure that electric lights and heaters are turned off when not in use
  • Report maintenance issues
  • The delegation and supervision of subordinates is done according to their knowledge, skills and attitude, which facilitates for quality nursing care to be rendered.

4.Clinical Responsibilities:

  • To ensure that the patient receives the desired standard of nursing care, there must be active involvement in all aspects of clinical nursing which will fulfil the needs of each patient. In order to do this the RN must develop the knowledge and skills required to successfully carry out all the aspects of clinical work delegated to him/her.
  • Doing the psychiatric nursing evaluation and comprehensively completing the documentation
  • Provision of a therapeutic environment
  • The therapeutic use of self
  • Forming therapeutic nurse/patient relationships
  • Doing crisis intervention
  • Counselling patients
  • Giving psychiatric nursing care
  • Giving pre and post care to the patient receiving ECT
  • Administering and evaluating the effects of medication
  • Giving health education to patient, families and the public when appropriate
  • Doing discharge education
  • Ensuring that all information pertaining to the patient is recorded accurately and legibly signed
  • Ensuring that confidentiality is maintained at all times
  • Carrying out patient care and specific duties as delegated by the unit manager
  • Ensuring that safe patient care is practised at all times, especially with regard to patients on Special Observation
  • Maintaining open communication with family members and significant others at all times

Qualifications/Skills

  • Microsoft Office
  • Current registration with the South African Nursing Council as a Registered Nurse with Psychiatric Nursing is essential
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Must have an understanding of confidentiality issues and the use of discretion
  • Full understanding of the Nursing Act and SANC regulations

KPA’s

  • Ensuring Policies and Procedures are adhered to
  • Attendance, participation and reporting in meetings
  • Delegation and controlling of EN’s
  • Maintenance of equipment
  • Ensuring medical supplies stock levels are maintained
  • Ensure training is done timeously
  • Doing the psychiatric nursing evaluation and comprehensively completing the documentation
  • Maintaining open communication with patients and family
  • Accurate and confidential record keeping

Applications

Send CV to Magrieth@akeso.co.za

Closing date 30 October 2018

Requirements

  • Must be able to function well within a team
  • Must be able to read, comprehend and write English
  • Must have basic skills in pluming, carpentry, electrical and masonry
  • Good communication skills

Duties

  • Responsible for maintaining the grounds
  • Responsible for maintenance of the gardens
  • Completing of routine check lists
  • Completing jobs on job cards and job request lists.
  • Basic plumbing e.g. unblocking drains, fix leaks etc.
  • General maintenance and cleaning (e.g. gutters, walls etc.)
  • Minor electrical issues e.g. changing light bulbs etc.
  • Assist with moving furniture.

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary Of Duties

Administration of accounts, reconciliations and processing of refund accounts.

Detailed Responsibilities

  • Timeous & accurate final billing via EDI of all patient accounts to medical aids and ensuring correct tariffs & billing codes are used
  • Monitoring ward stock & pharmacy billing
  • Liasing with Case Manager regarding final updates and correct LOS for all accounts
  • Credit control for all Medical Aid Accounts
  • Dealing with billing queries
  • Recon of pastel receipting to Clinic Manager receipting
  • Reception duties where necessary
  • Day end and ward reports daily

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications:

  • Minimum requirement: Grade 12
  • Previous bookkeeping experience

Skills

  • Ability to work under pressure
  • Attention to detail
  • Knowledge of Pastel
  • Ability to work with Microsoft Office
  • Good communication skills

Key Performance Indicators

  • Billing of accounts
  • Monitoring ward stock & pharmacy billing
  • Processing final updates and LOS
  • Credit control for all Medical Aid Accounts
  • Sorting out queries
  • Reconciliations
  • Reception duties where necessary
  • Daily Reporting

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Requirements:

  • Master’s Degree in Psychology
  • Registered as a Clinical Psychologist
  • Registered with HPCSA and BHF
  • Good communication skills
  • Ability to excel under pressure
  • Group therapy experience essential
  • Psychiatric and DBT experience will be an added advantage

Skills:

  • Diagnostic skills – thorough knowledge of the DSM 5 and an ability to apply this knowledge to patient assessment and understanding
  • Ability to design therapy programs based on psychiatric diagnosis
  • Ability to implement therapy programs on group and individual basis
  • Record-keeping in line with legal requirements
  • Professional communication within the multi-disciplinary team
  • Provide a high quality therapy programs to patients with measurable outcomes
  • 100% record keeping
  • Effective communication with entire multi-disciplinary team
  • To actively support and engage in Akeso Clinical Quality Project activities and initiatives
  • Taking supervision and engaging in regular training to ensure best practice
  • Maintaining registration with HPCSA, BHF and ensuring CPD requirements are met
  • Meeting conversion ratio targets with regards to billing

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary of Duties

  • 1) Reception
    • Serves visitors by greeting, welcoming and re-directing them either in person or via the telephone
    • Refers enquiries
    • Ensuring telephone lists are timeously updated
    • Offering of refreshments to guests
    • Ensuring security is maintained by following procedures
    • Maintains safe and clean reception area
    • Accurate message taking and distribution thereof
    • Providing of information to visitors and callers
    • Ensure knowledge of staff movements
    • Providing general administrative and clerical support
    • Scheduling of appointments
    • Boardroom booking management
    • Monitor and maintain office equipment and materials

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications:

  • Minimum requirement: Grade 12
  • Telephone skills
  • Excellent Communication skills
  • Presentable at all times
  • Listening skills
  • Customer focus
  • Microsoft Office
  • Ability to handle pressure
  • Attention to detail
  • Accurate Message taking capabilities
  • Excellent Spelling
  • Confidential
  • Reliable
  • Ability to dress well and always be presentable

KPA’s

  • General Administration
  • Customer orientation
  • Fast response to telephone calls
  • Information Management
  • Attention to detail

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary Of Duties

The Hospital Manager is responsible for the entire operations at the hospital and will be kept accountable for all aspects as listed below. With this accountability, the Hospital Manager has the authority to make operational decisions in accordance with the legislation and vision of the Akeso Group Clinic.

Detailed Responsibilities

1. 100% compliance of the CSA of a Psychiatric centre of excellence with the only exception if an item is not applicable for that specific Clinic.

  • An 85% compliance of all the CSA’s and outstanding items as work in progress
  • Managing the hospital within all the legal boundaries stipulated by the law
  • Following all regulations applicable in Mental Health

2. Human Resources

  • Leave Management
  • Enforcement of Human Resource Policies and Procedures
  • Recruitment of new staff members when needed
  • Performance Management implementation
  • General employee wellness
  • Motivation of employees

3. Financial Management

  • Overview of monthly management accounts
  • Full understanding of clinic financial process
  • Monitoring of monthly and YTD budgets
  • Drafting of Annual budgets
  • Ensuring SARS statutory requirements of Clinic are met
  • Ensuring that all statutory requirements of the Clinic are met

4. Administration Management

  • Overseeing of hospital administration department, including the following process:
    • Case Management
    • Admissions
    • Credit Control & Billing (setting up of correct billing systems, implementation and control of Credit Control Policies & Procedures)

5. Operational Management

  • Dealing with operational requirements of the Clinic, including suppliers and staff
  • Maintaining sound relationships with Psychiatrist, Psychologists, General Practitioners and other allied workers
  • Maintaining sound relationships with suppliers
  • Maintaining sound relationships with staff
  • Procurement of operational items
  • Quality Assurance
  • Project management as required
  • Maintaining the building’s appearance
  • Protection of Assets

6. Information Technology

  • Have a clear understanding of hospital network systems
  • Identify and implement systems as required
  • Clear understanding of hospital patient management system

7. General Management

  • Working alongside various unit managers, including but not limited to nursing, maintenance, housekeeping catering and COPE to ensure the effective functioning of each unit.
  • Assisting staff with patient related matters, where appropriate
  • Representing Clinic at various meetings as required (NNHN, Medical aids)

8. Marketing

  • Development of local marketing strategy
  • Implementation of marketing strategy
  • Involvement with local CPD program
  • Doctor and other professionals relationship management, including recruitment and retention
  • To represent the Clinic on various levels and act as spokesperson where needed

9.Clinical Governance

  • Establishing a Clinical Governance Committee
  • Regular meetings of CG
  • Working with various stakeholders within Clinic to ensure overall Clinical Compliance

10. Health & Safety

  • Establishing a functional health and safety committee
  • Regular meetings of H&S committee
  • Working with relevant stakeholders in ensuring the overall H&S compliance Clinic

11. Department of Health

  • Implementation and development, in conjunction with NSM, of policies to ensure Clinics compliance with all National Department of Health review board and Department of Social Development requirements
  • Facilitation of inspections with NSM

12. Quality Management

  • Ensure compliance to group CSA requirements
  • Oversee risk management
  • Overall management of stakeholders to ensure all patients receive best possible care
  • Complaints/Incident Management
  • Complaints/Incident Management

Qualifications and experience:

  • Minimum Diploma in Management/Accounting
  • Previous Management experience
  • Computer literate
  • Financial Acumen

Skills:

  • Ability to work under pressure
  • Attention to detail
  • Ability to work with Microsoft Office
  • Good communication skills
  • Good management of people
  • Ability to continuously grow the business

Applications:

Send CV’s to Magriet HolderMagrieth@akeso.co.za

Application closing date 30 October 2018

Summary

The nurse unit manager is responsible for maintaining the best practice standards in the nursing unit. He/She maintains these standards by leading, planning, coordinating and evaluating services performed in the nursing unit. The nurse unit manager ensures optimal patient care through detailed staff development and medical/nursing research.

Key Responsibilities

  • The Nursing Unit Manager is a role model for staff at all times and in all spheres.
  • The Nursing Unit Manager plays a pivotal role in providing clinical leadership and ensuring delivery of high quality mental health and physical health care to patients within Akeso Crescent Clinic. The Nursing Unit Manager has knowledge, skills, attitude and role models a high standard of practice at all times.
  • The Nursing Unit Manager has advanced skills and knowledge in the specialised field of mental health and will have decision making responsibilities over the delivery of clinical care across Akeso Crescent Clinic to ensure it reflects the organisation`s mission and vision.
  • The Nursing Unit Manager provides strong and consistent leadership through developing a cohesive and effective nursing team and processes to enhance patient’s outcomes while maintaining privacy and safety for staff, patients and visitors.
  • The Position description is a broad indication of the work required from the individual employee holding a particular position. The employee may be required to undertake certain duties which may not be indicated in this position description. No Job description is regarded as a precise specification of duties but should be regarded as a guide to main responsibilities.
  • The Nurse Unit Manager is a leader, able to lead a nursing unit to the benefit of maintaining practices and procedures of medical care. He/She has excellent communication skills, both verbal and written. A nurse unit manager exhibits professionalism and models these characteristics for nursing staff. He/She maintains awareness of current nursing trends. He/She forms part of the nursing management team and work collaboratively with the NSM and the Hospital manager.
  • Nursing unit objectives are drawn up by the Nursing Unit Manager in collaboration with the Nursing Services Manager.
  • Nurse Unit Manager coordinates nursing staff on a day-to-day basis in accordance with the nursing acuities, including managing nursing staff assignments.
  • Nursing Unit Manager monitors and evaluates the nursing staff working under her.
  • Nursing Unit Manager delegates supervisory duties to other persons on the nursing staff (Registered Nurse).
  • Promotes team building and positivity amongst staff.
  • Orientation of new staff.
  • Direct the nursing staff regarding appropriate clinical practices to ensure quality care to patients.
  • Takes a leading role in incidents management and provides guidance to staff.
  • Delegates staff`s duties on daily basis/shift by shift in accordance with the nursing acuities
  • He/ she does clinical and quality rounds and submit daily reports to the NSM.
  • He/she does clinical risk assessment from time to time.
  • To be on- call after on a rotational basis.

Administrative duties

  • Identifies the need to develop new policies through consultations, needs analysis, meetings and observations.
  • Takes an active role in policy and procedures review processes.
  • Keeping self-informed of all hospital policies guiding nursing practise.
  • Attends ward rounds where necessary and allocate a Registered Nurse in absence.
  • Attend meetings within the clinic; Operational meetings(weekly), meeting with Nursing Service Manager and Hospital Manager(weekly) and provides feedback to nursing staff as indicated.
  • Planning and draw up the duty roster in a timely manner.
  • Ensuring that every shift has right skill mix and maximizing the utilisation of human resources within the nursing discipline.
  • Timely completing time sheets to Nursing agencies and Hospital Manager.
  • Liaising with nursing agencies regarding staffing.
  • Fill in shifts as the need arises and in keeping with the nursing acuities.
  • Utilisation of delegation sheet to ensure equal distribution of duties, enhance accountability and ensuring that resources are utilised to the maximum.
  • He/ she conducts monthly ward meetings and submits minutes to the NSM.
  • Draft a yearly staff leave plans and adjust it according to ward needs in consultation with the NSM.
  • Draft a yearly in-service training programme and adjust it to the ward needs in consultation with the NSM.
  • Initiate progressive discipline and issues verbal, written warning and final written warnings in consultation with the NSM.
  • Participates in the initiation and conducting of staff disciplinary enquiries.
  • Involved in nursing staff recruitment and retention processes.
  • Conduct job interviews with Nursing Service Manager.
  • Submit overtime ward report monthly.
  • Delegates RN for ECT weekly.

Finance

Nursing Unit Manager is not directly involved in financial estimates however, is expected to be prudent in the supervision and utilization of human and material resources:

  • Nursing Unit Manager Assists in and maintaining the nursing operational budget.
  • Ensuring that human and material resources are utilised effectively, efficiently and with control.

Ordering of hospital stock-preventing stock piling, ensuring appropriate use.

  • Overlook ordering of client`s medication, orders the ward medication stock.
  • Checks and counts schedule drugs weekly.
  • Purchase supplies and equipment for the nursing team as needed.
  • Accounts for the ward allocated stock monthly to the NSM and the HM.
  • Ensures that proper billing is done at the ward level.

Education

  • Involvement in ongoing clinical teaching and training (On spot teaching, yearly in-service training) is part of the nurse unit manager responsibilities to the nursing staff.
  • Possess a sound knowledge and understanding of South African Nursing Council (SANC) regulations, Scope of Practice of Registered Nurses, Enrolled Nurses, and Enrolled Nursing Assistant – Keeping abreast with changes in the nursing profession.
  • Have sounds knowledge of Mental Health Care Act no 17, 2002, National Health Act 2003, Department of Health policies, National core standards guidelines and Mental Health Policy.
  • Responsible towards his/her own professional development and education and available himself or herself for courses/ seminars and NSM development programs.
  • Leads by example.
  • Mentors junior personnel.
  • Maintains a leading role in staff orientation programme.
  • Determines the educational needs of staff through consultation, feedback and own observations.
  • Develops In-Service training calendar in consultation with Nursing Service Manager for nursing staff.
  • Participates in rendering in service education to nursing personnel.
  • Ensuring that all relevant legislations, policy and procedure manuals are available to nursing staff and provides expert advice to nursing staff regarding same.
  • Attends conferences and seminars, and provides feedback to nursing staff.
  • Keeps self-up to date with new developments within the profession.
  • Involve self in any research studies occurring within the hospital.

Professional Conduct:

  • To interact with the patient in a polite and professional manner.
  • To treat the patient with dignity and respect.
  • To listen to the patient and be non-judgemental.
  • To be an advocate for the patient.
  • To establish and maintain a therapeutic relationship.
  • To be an advocate for the clinic.
  • To be a role model for peers and subordinates.
  • To treat all clinic personnel with dignity and respect.
  • To be non-judgemental towards your colleagues.
  • To be helpful towards clinic personnel and the general public

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications and Experience

  • Possess a sound knowledge and understanding of South African Nursing Council (SANC) regulations,
  • Scope of Practice of Registered Nurses, Enrolled Nurses, and Enrolled Nursing Assistant – Keeping abreast with changes in the nursing profession.
  • Have sounds knowledge of Mental Health Care Act no 17, 2002,
  • National Health Act 2003,
  • Department of Health policies,
  • National core standards guidelines and Mental Health Policy.

KPA’s

  • Providing of mental and physical health care
  • Solid decision making skills
  • Good communication skills in both written and verbal format
  • Training, monitoring and managing of nursing staff
  • Reviews policies and procedures
  • Submission of daily reports
  • Possesses a sound knowledge of SANC and other registered bodies
  •  

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary of Duties

The Occupational Therapist (OT) is a core clinical member of COPE’s therapeutic team. The OT should bring clinical and personal experience to assist in the continued development of the programs and provide support to management. The OT will play an important communicative role throughout the clinic and must take an active role in the coordination, management and development of the programs on COPE.

Detailed Responsibilities:

1.General Presence and Administration

  • The OT will be a presence on the unit to assist management in the general running of the programs. When the OT is not in groups, consulting individual patients or orientating patients to the program, the OT should busy him/herself with the business of the practice. This may involve study and preparation time, administrative responsibilities in line with HPCSA regulations, answering the phone and attending to patient enquiries, working on the website and communication within the general hospital.
  • Accurate and ethical billing according to budgetary and funders’ requirements.
  • Fulfilling administration duties for COPE as required for the smooth running of the units.

2.Groups

  • The OT will conduct groups within their scope of practice. They should include didactic, skill development and therapeutic groups.

3.Individual Patients

  • The OT will be assigned individual patients for which they are responsible for the management of the care of the relevant patients under the care of COPE and whilst admitted to Akeso Nelspruit Clinic, as well as provide insight and support through the process of brief psychotherapy.

4.Ward Rounds

  • The OT will attend the ward rounds to the units they clinically contribute to. In ward rounds they will assist in assessing and defining treatment programs and appropriate referrals. The necessary feedback is to be provided.

6.Orientation and Assessment of Patients

  • The OT is responsible for assisting in conducting the orientation assessments on all patients admitted to COPE at Akeso Nelspruit Clinic within 48 hours of the patients’ admissions. They may also be asked to assist with the discharge assessments. The OT may be requested to assess prospective patients and assist in their admissions or appropriate referrals.

7.Feedback and Supervision

  • The OT will provide feedback to management on matters regarding the team and may be called upon to supervise junior staff members as per the request of management.

8.Training

  • The OT may be called upon to assist in the training of clinic staff, nursing and COPE team members to ensure continued development of all staff and programs within COPE and Akeso Nelspruit Clinic.

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualifications:

  • Must have a four-year degree in Occupational Therapy and be registered with the HPCSA/SASSWIP and BHF.

Skills

  • Functional and occupational assessment skills
  • Ability to design therapy programmes based on functional impairment
  • Ability to implement therapy programme on group and individual basis
  • Record-keeping in line with legal requirements
  • Professional communication within the multi-disciplinary team
  • Ability to work with Microsoft Office essential
  • Fluent in Swati or an African language

KPA’s

  • Provision of a high quality therapy programme to patients with measurable outcomes.
  • Efficient Record keeping.
  • Effective communication with the entire multi-disciplinary team
  • To actively support and engage in Akeso Clinical Quality Project activities and initiatives
  • Taking supervision and engaging in regular training to ensure best practice.

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary of Duties:

The unit co-ordinator is responsible for the coordination & communication activities in COPE between professional staff members & their clients, thus acting as the main point of contact for all referrals & enquiries & being the main custodian of all information/documentation pertaining to the units.

Detailed Responsibilities

1. Coordination

  • Make & maintain patient files, ensuring that all required documentation is included.
  • Transfer completed files to the archives & file correctly.
  • Ensure that there are sufficient copies of any other relevant documents, including a list of resources and support groups if appropriate.
  • Ensure that all patients are given their daily forms to be completed.
  • Responsible for daily and weekly planning.
  • Responsible for the update & maintenance of the communication board – admission & discharge dates, attending psychiatrist & patient details
  • Maintain Unit stats.
  • Order stationery.
  • All administration duties as required for the smooth running of the Unit.
  • All COPE reception duties.
  • Administrating all telephonic enquiries and completing the required log sheet in order for patient to be admitted.

2. Orientation

  • Welcome all new patients onto the Unit.
  • Responsible for providing all units under their care with a basic brief about the programme structure, philosophy & therapeutic processes (telephonically or at the premises).
  • Drawing up a weekly planner for family sessions for each patient.
  • Ensure the patients hand in their mobile phones, any cash & other important documentation for safe-keeping during their stay.

3. Communication

  • Assume primary responsibility for communication amongst team members, patients & other professional staff to ensure optimal functioning of the unit in the greater context of the clinic.
  • Act as the main point of contact for all referrals, walk- in’s & telephone enquiries
  • Be able to provide therapeutic & financial information to those who enquire about the programme. Act as an administrative support to all members of the team.
  • Take responsibility for answering any queries from the patient’s family members or guardians not relating to clinical process.
  • Act as a support to staff members: therapists, nurses & administration.
  • Attending Ward rounds and keeping notes thereof

4. Assessments

  • Assist, where appropriate, with the admission and discharge assessment process, scoring, scanning and emailing of the forms to the Outcomes Team at the Support Office.

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality

Qualification

  • Grade 12 is essential
  • A Diploma or Bachelor’s degree in a social or humanities field
  • Registration with BHF and HPCSA/SASSWIP

Skills

  • Excellent communication skills
  • An ability to grasp clinical concepts
  • An ability to administer screening tools
  • Excellent record keeping skills
  • An ability to interact empathically with patients
  • Attention to detail
  • A helpful manner
  • Ability to use Microsoft Office

KPA’s

  • Having a patient orientation with a willingness to help and problem-solve for them
  • Willingness to carry out instructions from professional team
  • Communication point between admin, nursing, doctors and therapy team
  • Helping to get patients into group
  • Helping patients to manage and attend the therapy programme

Applications:

Send CV’s to Magriet HolderMagrieth@akeso.co.za

Application closing date 30 October 2018

Duties

  • Collating and checking of day sheets (billing sheets) and admission forms
  • Capturing Admission forms and validating membership
  • Take corrective action for any membership details that are rejected or incomplete
  • Capturing of all day sheets immediately upon receipt
  • Ensure all Per Diem and Private patients are identified and correct procedures followed
  • All billed day sheets to be handed to assigned Practice Administrator for cross checking daily
  • Ensure all corrections are actioned immediately

Requirements

  • Excellent communication skills
  • Computer Literate
  • Basic Excel skills

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Summary

Full administration within the Nursing Department including liaising with patients and other staff.

Duties and Responsibilities

  • Answering of telephones at nurses station and dealing with enquiries
  • Taking messages and communicating it to the relevant staff members/patients
  • Make appointments for patients and arrange transport / finances with relevant departments
  • Stationary orders from admin office and stocking of nursing documentation/stationary
  • Photocopying of all required documents
  • Ordering of special diets from Catering Department and patient head count for each meal, informing catering of expected admissions and discharges for the day
  • Assisting nursing staff in checking patient rooms during and after discharge
  • Informing Case Manager of all discharges and RHT’s of patients in advance
  • Welcoming new patients
  • Ensuring that discharged files are completed and brought to the administration office.
  • Settling patients in room when sister cannot immediately deal with them
  • Liaising with admin office regarding patient bed movements and keeping ward report up to date
  • Checking that all patients that were admitted during evenings/weekends are admitted and that required documents are with Case Manager in admin.
  • Welcoming new patients and ensuring admission file is completed, copies are made of ID
  • Daily filling of patient scripts as received from pharmacy
  • Assisting in Main Reception if required
  • Contacting doctors daily to inform of their patient assessments and reviews
  • Inform Case Manager of any changes of patient treating doctor
  • Oversee all nursing department emails and communicate to nurses the outcomes
  • Ensure all doctors complete the correct pathology request forms for each patient pertaining to local medical aid/private and overseas/international
  • Updating all daily, monthly and emergency medication stock checklists expiry dates and stock on hand and copy to nursing desktop and nursing manager
  • Print all patient admission booking documentation, inclusive of supporting referral reports and test results
  • Ensure adequate storage and streamlining of nursing department emails on a daily basis, and create labels for regular providers
  • Ensuring all patients complete discharge Patient Experience Survey (PES) and to capture data results
  • Scanning of all patient admission Whodas Assessments to outcomes, nursing manager and cope co-ordinator
  • Assisting Nursing Manager with administrative duties

General

  • Ensure all Health and Safety regulations are adhered to
  • Perform various tasks as assigned to you by Management
  • Maintains a high level of confidentiality
  • Familiarise self with all nursing department Policies and Procedures

Qualifications and experience

  • Computer literate in Google, Microsoft office and Word
  • Attention to detail
  • Friendly disposition
  • Knowledge of ICD 10 codes
  • Previous experience in liaison with medical aids
  • Experience in psychiatry and addictions arena beneficial

KPA’s

  • Answering of phone and relaying messages correctly throughout the hospital
  • General admin – ordering Stationary, photocopying and making appointments
  • Liaising with doctors, case manager and nursing staff regularly
  • Welcoming patients, settling them in where necessary, checking patients rooms
  • Ensuring patient admission documentation and ID/medical aid details are copied
  • Complete discharge files, daily filing of patients scripts from pharmacy
  • Ordering of special dietary meals from Catering Dept. and head counts for each meal
  • Ensuring data capture circulation of Whodas assessments and PES data capturing
  • Effective computer storage and maintenance of emails
  • Assisting Nursing Manager with administrative duties

Applications

Send CV to Magrieth@akeso.co.za

Closing Date 30 October 2018

Requirements

  • B Comm degree or relevant tertiary qualification essential
  • Experience in financial management
  • A minimum of 3 years’ experience in a managerial position
  • Hospital Experience will be an advantage
  • Intermediate knowledge of Pastel Accounting and Pastel Payroll
  • A good understanding of contracts and service level agreements
  • A good understanding of the hospital services industry
  • Ability to display sound judgement in problem-solving
  • Excellent leadership qualities
  • The ability to work with people by showing respect and building team spirit
  • The ability to identify and demonstrate company values
  • Sound planning and organising skills
  • Service commitment
  • Exhibits full responsibility for own work outputs
  • Key Outputs Management of the total financial and financial administration function
  • Management of outsourced contracts as well as certain operational aspects
  • Compilation of feasibility studies and evaluation of return on investments
  • Involvement in other areas where financial / interim control is needed
  • Continuous performance and quality management
  • Preparation of statistics and budgets as required by Hospital Management
  • Ensures compliance with policies and procedures

Duties (Including but not limited to):

  • Controlling full accounting and administrative activities of the hospital

Reporting

  • preparation of journal entries relevant to this function
  • preparation of GL reconciliations,
  • control and reconciliations of provision and accrual accounts
  • monthly trial balances
  • Intercompany billing and Reconciliation confirmation – to be agreed with
  • corresponding entity and submitted to Group Support office at month-end
  • Maintenance of the fixed asset register to ensure compliance with IFRS and Tax
  • Act requirements
  • management accounts (income statement, balance sheet, cash flow etc.)
  • monthly management pack in accordance with IFRS
  • To be submitted to group support office within agreed timeframe

Credit Control & Billing procedures

  • Supervision and review of debtors, creditors and cashbook functions – including
  • review of credit history and terms
  • Controlling of patient refund process

Application of internal controls and ensuring their continued effectiveness

  • Monitoring of monthly expenses within budgetary confines
  • Management of petty cash
  • Payroll and related taxes and submissions to relevant authorities within prescribed
    deadlines

Income taxes – This includes

  • monthly or bi monthly VAT returns, properly reconciled and within prescribed
    deadlines
  • Corporate Income Tax and tax return submission – income tax computation to
    be prepared on a monthly basis taking into account allowable and
    disallowable items as well as deferred taxation
  • Ensuring compliance with all applicable tax legislation

Budget & Forecasts

  • Preparation in annual budget and quarterly forecasts as per the timeframes
    communicated by Group support Office

Weekly cash flow forecast

  • full understanding, review and supervision of daily cashbook capturing,
    including bank reconciliation review
  • transfers to group treasury account on weekly basis
  • Preparation of year end results process, including full external audit process and
    preparation of audit files (“prepared by client” lists, reconciliations and supporting
    documentation)
  • Partake in drafting of standard operating procedures and policies
  • Staff training & development

Applications:

Please submit your CV in applications to this position to Nerasha Singh – nerasha.s@akeso.co.za

Akeso is an equal opportunity employer

Application closing date 19 October 2018

Requirements:

  • Grade 12 essential
  • Hospital experience will be an advantage
  • Excellent communication skills
  • Ability to excel under pressure
  • Computer Literacy
  • Excellent time management
  • Able to work when required as per operational needs

Key Responsibilities

  • Patient admissions and discharges
  • Quality Assessments
  • Ordering and charging of ward stock accurately
  • Able to execute doctors’ orders
  • Must be able to liaise with medical aids
  • Be part of the multidisciplinary team
  • Weekly and monthly stats and reports
  • Ensure that the patient is safe at all times and well taken care off
  • Provide secretary duties to the Nursing Manager
  • Ensure patients are picked up and discharged on time
  • All patient files and notes to be in order at all time
  • Ordering of nursing notes and stationery for the nursing department

Applications

Email application and CV to Nerasha Singh on nerasha.s@akeso.co.za

Akeso clinic is an equal opportunity employer and recruitment is done with due consideration of the Employment Equity plan for the facility.

Closing Date 09 October 2018

COPE is hereby advertising this half-day post based at our clinic in Kenilworth.

The incumbent should be a fully registered clinical psychologist (HPCSA and BHF). Previous experience working with adolescents would be necessary.

Duties will include but not be limited to:

  • Conducting group therapy sessions as needed.
  • Offering individual therapy as needed
  • Attending ward rounds and providing feedback to the team regarding patients’ progress and treatment
  • Fulfilling administration duties as required for the smooth running of the units
  • Working as a fully integrated member of the multi-disciplinary team including liaison with nurses and psychiatrists and with any other relevant professionals

Interested candidates should please contact Roxanne de Krielen on 0870980452 or roxanne.d@kenilworthinc.co.za

Remuneration and other details associated with the position will be discussed with the successful candidate.

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