Akeso Kenilworth

What to bring

• Comfortable and casual clothing. Bring everyday wear that is appropriate for groups, relaxation and light exercise activities.
• Nightclothes, slippers and dressing gown, for sleeping only
• A padlock. You can purchase a padlock at the reception for R30 but we advise that you bring your own.
• Medication. Please bring all medication you are taking and hand it in to the nursing staff. You may NOT keep medication with you.
• ID book or drivers licence
• Medical aid card
• Main medical aid member’s ID book
• Toiletries. Please bring personal toiletries but take note that any sharp objects for example nail clippers, razors, scissors, and electrical appliances such as hairdryers or straighteners, will be locked away at the nurses’ station when not needed and must be returned immediately after use.
• Cigarettes. In keeping with the new laws, we do not sell cigarettes on the premises, so please bring your own.
• Pen and notebook

What not to bring

• Valuables. For security reasons, we advise that you do not bring anything of value such as jewellery, electronic equipment, or large sums of money. Akeso Kenilworth cannot be held liable for items which have been mislaid or stolen.
• No alcohol or illicit drugs. Due to the nature of the facility and the programmes we run, please do not attempt to bring any of these items onto the property. Akeso Kenilworth reserves the right to immediately discharge you if you do not adhere to this policy.
• Weapons. In accordance with the Act on firearms, we do not allow any firearms, ammunition and/or any other weapons, including but not limited to teargas, pepper spray, knives, etc. to be brought onto our property at any time. Also note that we do not accept responsibility for such items. Rather hand in firearms at your closest police station.

What to bring

• Comfortable and casual clothing. Bring everyday wear that is appropriate for groups, relaxation and light exercise activities.
• Nightclothes, slippers and dressing gown, for sleeping only
• A padlock. You can purchase a padlock at the reception for R30 but we advise that you bring your own.
• Medication. Please bring all medication you are taking and hand it in to the nursing staff. You may NOT keep medication with you.
• ID book or drivers licence
• Medical aid card
• Main medical aid member’s ID book
• Toiletries. Please bring personal toiletries but take note that any sharp objects for example nail clippers, razors, scissors, and electrical appliances such as hairdryers or straighteners, will be locked away at the nurses’ station when not needed and must be returned immediately after use.
• Towels. We do not supply towels, only linen.
• Cigarettes. In keeping with the new laws, we do not sell cigarettes on the premises, so please bring your own.
• Money. If you are admitted to the DDU, you may spend R150 a week. You may also want to buy recovery literature on offer.
• Pen and notebook
• World Call Card. We have public phones upstairs, specifically for use by patients in the DDU. Phone calls can be made on Wednesdays, Fridays and weekends.

 What not to bring

• Valuables. For security reasons, we advise that you do not bring anything of value such as jewellery, electronic equipment, or large sums of money. Akeso Kenilworth cannot be held liable for items which have been mislaid or stolen.
• No alcohol or illicit drugs. Due to the nature of the facility and the programmes we run, please do not attempt to bring any of these items onto the property. Akeso Kenilworth reserves the right to immediately discharge you if you do not adhere to this policy.
• Weapons. In accordance with the Act on firearms, we do not allow any firearms, ammunition and/or any other weapons, including but not limited to teargas, pepper spray, knives, etc. to be brought onto our property at any time. Also note that we do not accept responsibility for such items. Rather hand in firearms at your closest police station.
• Cell phones, laptops, iPads or tablets, iPods, novels or magazines, if admitted into the DDU.

General unit

General patients do not have many restrictions in terms of visiting or phone calls. Visitors are allowed from the first day of admission but will only be allowed between visiting and phone hours. A maximum of five visitors per patient are permitted.
Phone hours: No restrictions on phones other than to switch them off during group times

Visiting hours: Mondays to Fridays 18:00 to 20:00
Weekends and public holidays: 14:00 to 16:00 and 18:00 to 20:00

Dual diagnosis unit (DDU)

DDU patients are allowed visiting and phone call privileges from Day six, but visitations are reserved for weekends only. Phone calls may be made from day six, on phone call days only, which are Wednesdays, Fridays, Saturdays and Sundays. Patients who are on the detox programme are not permitted visitors or phone calls.

To protect our patients’ privacy and aid there recovery, we only allow visitors who are deemed to be therapeutically beneficial. With their individual therapist, patients decide on a total of six adult visitors who may visit them over the 21-day programme. These names are put onto a visitors list.

The list goes to the reception and security on each visiting day. Please do not arrive to visit if your name is not on the list, as you will be turned away. Note that cell phones are not allowed and that the hospital does not sell World Call Cards, so please purchase one prior to admission should you wish to use the public phone.

Phone hours: Wednesdays and Fridays 17:00 to 23:00 and weekends 13:00 to 23:00
Visiting hours: Saturdays and Sundays 14:00- to 16:00

All visitors are requested to report to the nurse or recovery assistant on duty. Any consumable item brought in for patients needs to be in a sealed or vacuum-packed container or bottle. No energy drinks are permitted and all money needs to be handed directly to the nursing sister on duty.