General psychiatry unit
General patients do not have many restrictions in terms of visiting or phone calls. Visitors are allowed from the first day of admission=. A maximum of five visitors per patient are permitted.
Phone hours: No restrictions on phones other than to switch them off during group times
Visiting hours:
Mondays, Wednesdays and Fridays: 19:00 to 20:30. No visitations on Tuesdays or Thursdays
Weekends and public holidays: 14:00 to 17:00
Dual diagnosis unit/Dual diagnosis adolescent unit
Patients in the dual diagnosis units are allowed visiting privileges from day six. Days for phone and visiting privileges alternate so if visiting falls on a phone day, the person will unfortunately have to wait until the next available visiting day.
To protect our patients’ privacy and aid their recovery, we only allow visitors who are deemed to be therapeutically beneficial. These visitors will be determined by the individual and their therapist and you will be contacted if you are on the list.
The list goes to the reception on each visiting day. Please do not arrive to visit if your name is not on the list, as you will be turned away. Proof of identification of visitors will be requested.
Please note that cell phones are not allowed and you will be required to make a deposit for phone use at the reception. We recommend at least R200.
Phone hours: Mondays, Wednesdays and Fridays: 16:00 to 19:00
Weekends and public holidays: 14:00 to 17:00
Visiting hours:
Tuesdays and Thursdays: 17:30 to 18:30. No visitations on Mondays, Wednesdays or Fridays
Weekends and public holidays: 14:00 to 17:00
Eating disorders unit
Patients in the eating disorder unit are allowed visiting and phone privileges from day six. To protect our patients’ privacy and aid their recovery, we only allow visitors who are deemed to be therapeutically beneficial. These visitors will be determined by the individual patient and therapist. If your name is not on the list you will not be allowed to visit. Proof of identification of visitors will be requested.
Patients are allowed their cell phones after day six. They can keep it in their possession but it is the responsibility of the patient to look after their cell phone and not the hospital’s responsibility.
Visiting hours:
Tuesdays and Thursdays: 19:00 to 20:30. No visitations on Mondays, Wednesdays or Fridays
Weekends and public holidays: 14:00 to 17:00
Adolescent unit
Adolescent patients are allowed visiting privileges from day four.
Days for phone and visiting privileges alternate, so if visiting falls on a phone day, the person will unfortunately have to wait until the next available visiting day.
Cell phones are locked away and only allowed from 15:00 to 08:00 the following morning on Mondays and Wednesdays and full time over weekends.
The visitors allowed will be determined by the individual therapist, and you will be contacted if you are on the list. The visitors list goes to the reception on each visiting day. Please do not arrive to visit if your name is not on the list, as you will be turned away. Proof of identification of visitors will be requested.
Phone hours: Mondays, Wednesdays, and Fridays 15:00 to 20:00
Weekends and public holidays: full time
Visiting hours:
Tuesdays and Thursdays 17:30 to 19:00. No visitations on Mondays, Wednesdays or Fridays
Weekends and public holidays: 14:00 to 17:00